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Right of withdrawal

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reasons. 

The cancellation period is fourteen days from the day the contract is concluded. 

 

In order to exercise your right of withdrawal, you must contact us

Shopbyhandmade

Merve Karadeniz

Marler Street 2a

45896 Gelsenkirchen

Email: instagram.shophandmade@gmail.com

inform you of your decision to revoke this contract by means of a clear statement (e.g. a letter sent by post, fax or email). You can use the attached sample cancellation form, although this is not mandatory. 

 

To meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period has expired. 

 

Consequences of revocation

 

If you cancel this contract, we will have to pay you all payments we have received from you, including delivery costs (except for additional costs resulting from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment.

 

We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired.

You bear the direct costs of returning the goods.

You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Personalized products 

According to Section 312g Paragraph 2 Sentence 1 BGB, a consumer is not entitled to a right of withdrawal from a contract concluded outside of business premises or from a distance contract if goods are specifically made for a customer or tailored to their personal needs. If you have a product personalized, you do not have the right of withdrawal. 

 

End of cancellation policy 

 

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§7 Cancellation form

Sample cancellation form

(If you want to cancel the contract, please fill out this form and send it back.)

At :

Shopbyhandmade

Merve Karadeniz

Marler Street 2a

45896 Gelsenkirchen

Email: instagram.shophandmade@gmail.com

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

 

_____________________________________________________

 

Ordered on (*)/received on (*)

 

__________________

 

Name of the consumer(s)

 

_____________________________________________________

 

Address of the consumer(s)

 

 

_____________________________________________________

 

Signature of the consumer(s) (only for paper notification)

 

__________________

 

Date

 

__________________

 

(*) Delete what is not applicable.

 

§8 Warranty

The statutory warranty regulations apply. 

 

§9 Contract language

As contract language german will be available exclusively.

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